Our Company Policy
You the customer,
are the most important person in this business.
In Person
By Mail
By Telephone
By Fax
You, the customer, are not dependent on us -
we are dependent on you.
You, the customer, are not an interruption to our work -
you are the purpose of it.
We are not doing you a favour by serving you -
you are doing us a favour by giving us the opportunity to do so.
You, the customer
are not someone with whom to argue or match wits
Nobody has won an argument with the customer.
You, the customer,
are somebody who brings us your wants.
That is what a customer is -
in our business.
They Profit Most Who Serve The Best

